Welcome to Terry Cullen Southlake Chevrolet

 

       Technicians – 2 World Class Techs with over 400 hours training each, 7 Master Techs. All Techs are Factory Trained and ASE Certified  

       Shuttle Service:
FREE shuttle service within a 10 mile radius. Mon - Fri 8:00 am to 5:00 pm. (Reservations Recommended)

      Loaner Service:
Courtesy loaner vehicles if your vehicle must be kept overnight for warranty-covered repairs for any of the following reasons:
   1. Warrantable condition requires extensive diagnosis, or the parts needed for the warranty repairs are not readily available and your vehicle is inoperative or unsafe to drive.
   2. Warranty repairs will take longer than one day to complete (See your Service Advisor to see if you qualify)

       Early Bird Service:
For your convenience, you may drop off your vehicle for service before or after hours. Just complete the form on the envelope and seal your keys inside. Insert the envelope in our secure lock box to the left of the Service Drive. We'll perform the necessary repairs and call you when we are finished!

      Access:
To Original Equipment Parts to repair your vehicle to the specifications the Manufacturer intended.

Proper and Timely Maintenance Preserves Your Warranty

Your new vehicle is protected by a factory warranty. However, the manufacturer does have the right to deny warranty coverage if you fail to service your vehicle at the factory-recommended mileage intervals. We will maintain your vehicle and keep copies of service records, adhering to the factory-recommended service guidelines. Additional service to your vehicle may be recommended by our service advisors.

Why Service With Us?

We are required by the manufacture to maintain Factory-Trained Technicians who know the product better than any quick-service operation. Our service advisors access our computer every time you come in for service to assure that all the latest modifications and engineering changes are available to you at no charge. Today vehicles are expensive and technically very sophisticated. We feel our staff is your best choice to maintain your vehicle.

In The Event of an Emergency or Breakdown

Emergency Service:  If you require emergency service while on the road, and your vehicle is still under warranty with Chevrolet, please contact: Roadside Assistance Center at 1-800-CHEV-USA (1-800-243-8872) Towing Service:   For local emergency assistance, please call Terry Cullen Chevrolet's preferred towing service, Tara Towing at 770.478.4170. Let them know you are a Terry Cullen Chevrolet customer.